Returns, Replacements and Refunds:

• Return or Replacement Request Procedure:

  In the event that the authorized partners including C&F Agents, Super Stockists, Dealers, and Sub-dealers receive damaged products from the Manufacturer, the Manufacturer will entertain requests for return or replacement only if the Dealer has duly documented the presence of damaged products on the invoice, delivery challan, or any other pertinent supporting documents at the time of receiving the products from the Manufacturer.

• Timely Reporting of Damaged Products:

  The authorized partners acknowledge that upon receipt of damaged products from the Manufacturer, they have a maximum of twenty-four (24) hours to formally report the damage to the Manufacturer. The authorized partners shall communicate this report exclusively to the Company's official email address: support@evra.co.in.

There is no refund policy for our authorized partners.